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Offering a concise overview of ITIL® V3, this Pocket Guide serves as a quick and portable reference for professionals in the Service Management community. It distills essential concepts and practices of the ITIL framework, making it an invaluable resource for those seeking to enhance their understanding and application of service management principles.
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ITIL® V3 - A Pocket Guide, Jan van Bon
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- Rok vydania
- 2010
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