Virtual and Innovative Quality Management Across the Value Chain

Focusing on a comprehensive approach to quality management, this book guides professionals and academics through innovative practices across the business value chain. It emphasizes managing value from the supply side, integrating functions like production and service industries. Key topics include integrated management systems, extended reality, artificial intelligence, and environmental social governance. With industry examples and case studies, it highlights diverse opportunities for implementing quality management methodologies, making it a valuable resource for achieving competitive advantage.