Quality of Telephone-Based Spoken Dialogue Systems

This book explores the intricacies of telephone-based spoken dialogue systems, focusing on their quality and effectiveness in communication. It delves into the design principles, evaluation metrics, and user experience aspects that contribute to the success of these systems. By examining real-world applications and technological advancements, the author provides insights into improving interaction and understanding between users and automated services, making it a valuable resource for researchers and practitioners in the field of voice technology.