Managing Information Quality

Focusing on the impact of information quality in the business environment, this book explores how poor information can hinder decision-making, creativity, and productivity, often leading to stress and confusion. It emphasizes the importance of sender-based strategies that enhance the quality of information shared, aiming to make it actionable and relevant. By improving communication, organizations can boost their reputation, employee satisfaction, and customer loyalty. The author argues that managing information quality is crucial for success in today's information-driven economy.