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The Call Center Handbook

Autori

Keith Dawson

Hodnotenie knihy

3,0(2)Ohodnotiť

Parametre

Počet strán: 282 stránok
Čas čítania: 10 hodin

Beletria
Počítače, IT, programovanie
Podnikanie a ekonómia
Svetová literatúra

Viac o knihe

Focusing on the unique environment of call centers, this book provides practical insights into essential traits and technologies needed for success in this corporate discipline. It offers observations and strategies for effectively managing call center operations, making it a valuable resource for professionals in the field.