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For readers of Delivering Happiness and The New Gold Standard a revolutionary approach to understanding and mastering the customer experience from Forrester Research.
Nákup knihy
Outside In, Manning Harley Manning, Bodine Kerry Bodine, Bernoff Josh Bernoff
- Jazyk
- Rok vydania
- 2012
- product-detail.submit-box.info.binding
- (pevná),
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- Dobrá
- Cena
- 12,49 €
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