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Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between customer-centricity and shareholder value, proven by today's most successful companies.
Nákup knihy
The Power of Customer Experience, Martin Newman, Malcolm McDonald
- Jazyk
- Rok vydania
- 2021
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- Titul
- The Power of Customer Experience
- Jazyk
- anglicky
- Autori
- Martin Newman, Malcolm McDonald
- Vydavateľ
- Kogan Page Ltd
- Rok vydania
- 2021
- Väzba
- mäkká
- ISBN10
- 1789667879
- ISBN13
- 9781789667875
- Kategórie
- Podnikanie a ekonómia
- Anotácia
- Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between customer-centricity and shareholder value, proven by today's most successful companies.