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Hodnotenie knihy
Parametre
- 282 stránok
- 10 hodin čítania
Viac o knihe
Offers a look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization. This book reveals how leaders within the organization drove the transformation of the operational and cultural environments at Mercedes-Benz through their strategic vision.
Nákup knihy
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way, Joseph A. Michelli
- Jazyk
- Rok vydania
- 2015
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- (pevná)
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