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Powerful conversations. How high-impact leaders communicate

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  • 224 stránok
  • 8 hodin čítania

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Mastering the three stages of a Powerful Conversation--from shared feelings and beliefs, to an exchange of wants and needs, closing with action steps and mutual commitments--will help you exercise more control over your interactions, and greatly enhance both your leadership skills and your success.

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Powerful conversations. How high-impact leaders communicate, Philip J. Harkins

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1999
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