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The Call Center Dictionary
The Complete Guide to Call Center and Customer Support Technology Solutions
Autori
Parametre
- Počet strán
- 232 stránok
- Čas čítania
- 9 hodin
Viac o knihe
The guide provides essential insights into the technology, techniques, and trends that define modern call centers, making it a crucial resource for businesses aiming to remain competitive. It offers a comprehensive dictionary of terms and concepts, helping readers understand the dynamics of call center operations and improve communication with management. This resource is invaluable for anyone looking to enhance their knowledge and effectiveness in the call center environment.
Nákup knihy
The Call Center Dictionary, Madeline Bodin
- Jazyk
- Rok vydania
- 2002
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Doručenie
Platobné metódy
2021 2022 2023
Navrhnúť zmenu
- Titul
- The Call Center Dictionary
- Podtitul
- The Complete Guide to Call Center and Customer Support Technology Solutions
- Jazyk
- anglicky
- Autori
- Madeline Bodin
- Vydavateľ
- Taylor & Francis
- Rok vydania
- 2002
- Väzba
- mäkká
- Počet strán
- 232
- ISBN13
- 9781578200955
- Kategórie
- Podnikanie a ekonómia, Počítače, IT, programovanie
- Anotácia
- The guide provides essential insights into the technology, techniques, and trends that define modern call centers, making it a crucial resource for businesses aiming to remain competitive. It offers a comprehensive dictionary of terms and concepts, helping readers understand the dynamics of call center operations and improve communication with management. This resource is invaluable for anyone looking to enhance their knowledge and effectiveness in the call center environment.