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Engaging Service

Autori

116 stránok

Viac o knihe

Focusing on customer engagement, this book provides practical strategies for creating memorable experiences rather than just serving customers. With 22 chapters dedicated to actionable insights, each chapter concludes with a powerful activity to reinforce the key concepts discussed. The emphasis is on immediate application, making it a valuable resource for anyone looking to enhance customer interactions effectively.

Parametre

ISBN
9780578044880
Vydavateľstvo
Bryan K. Williams

Kategórie

Variant knihy

2017, mäkká

Nákup knihy

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