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Focusing on customer engagement, this book provides practical strategies for creating memorable experiences rather than just serving customers. With 22 chapters dedicated to actionable insights, each chapter concludes with a powerful activity to reinforce the key concepts discussed. The emphasis is on immediate application, making it a valuable resource for anyone looking to enhance customer interactions effectively.
Nákup knihy
Engaging Service, Bryan Williams
- Jazyk
- Rok vydania
- 2017
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- (mäkká)
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- Titul
- Engaging Service
- Jazyk
- anglicky
- Autori
- Bryan Williams
- Vydavateľ
- Bryan K. Williams
- Rok vydania
- 2017
- Väzba
- mäkká
- Počet strán
- 116
- ISBN13
- 9780578044880
- Kategórie
- Podnikanie a ekonómia
- Anotácia
- Focusing on customer engagement, this book provides practical strategies for creating memorable experiences rather than just serving customers. With 22 chapters dedicated to actionable insights, each chapter concludes with a powerful activity to reinforce the key concepts discussed. The emphasis is on immediate application, making it a valuable resource for anyone looking to enhance customer interactions effectively.