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How to Serve a VIP

30 Tips to Earn & Re-Earn Your Customers' Loyalty

Autori

132 stránok

Viac o knihe

Focusing on the importance of exceptional service, this book offers 30 chapters that emphasize delivering quality care to all types of customers, regardless of their designation. Each chapter concludes with a practical activity aimed at reinforcing the key concepts discussed. It serves as a valuable resource for teams dedicated to enhancing their service skills and fostering a culture of excellence in their interactions with colleagues, clients, and other stakeholders.

Parametre

ISBN
9781365437687
Vydavateľstvo
Lulu.com

Kategórie

Variant knihy

2016, mäkká

Nákup knihy

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