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Focusing on enhancing customer support experiences, this book offers strategies to prevent customer loss due to inadequate service. It emphasizes the importance of effective communication, empathy, and proactive problem-solving in building lasting customer relationships. Readers will discover actionable insights and best practices to transform their support teams, ultimately leading to improved customer satisfaction and loyalty. The guidance provided aims to help businesses thrive by prioritizing exceptional support as a key component of their success.
Nákup knihy
Mastering Customer Support, Jason Miller
- Jazyk
- Rok vydania
- 2024
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- Titul
- Mastering Customer Support
- Jazyk
- anglicky
- Autori
- Jason Miller
- Vydavateľ
- Strategic Advisor Board
- Rok vydania
- 2024
- Väzba
- pevná s prebalom
- Počet strán
- 132
- ISBN13
- 9781957217499
- Kategórie
- Podnikanie a ekonómia
- Anotácia
- Focusing on enhancing customer support experiences, this book offers strategies to prevent customer loss due to inadequate service. It emphasizes the importance of effective communication, empathy, and proactive problem-solving in building lasting customer relationships. Readers will discover actionable insights and best practices to transform their support teams, ultimately leading to improved customer satisfaction and loyalty. The guidance provided aims to help businesses thrive by prioritizing exceptional support as a key component of their success.