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Viac o knihe
Helps managers improve the service they provide to customers (or to the public) and reduce costs, improve performance and boost staff morale. In this title, the author introduces its key terms and techniques for reaching an understanding of the root causes of the particular problems facing your organisation.
Nákup knihy
The Need for Change, Stuart Corrigan
- Jazyk
- Rok vydania
- 2012
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- (mäkká)
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Doručenie
Platobné metódy
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