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Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with owners, general managers, and chefs of leading lodging and food service organizations--
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The Heart of Hospitality, Micah Solomon
- Jazyk
- Rok vydania
- 2016
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- Titul
- The Heart of Hospitality
- Jazyk
- anglicky
- Autori
- Micah Solomon
- Vydavateľ
- Select Books Inc
- Vydavateľ
- 2016
- Väzba
- pevná
- ISBN10
- 1590793781
- ISBN13
- 9781590793787
- Anotácia
- Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with owners, general managers, and chefs of leading lodging and food service organizations--